XForce Galaxy FAQ Hub
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What is a cyber escape room, and how is XForce Galaxy different from traditional escape rooms?
XForce Galaxy combines classic escape room fun with real-world cyber threats and hacking challenges. You’re immersed in digital crises like data breaches and virus outbreaks, making every mission a hyper-realistic cyber defense adventure.
Who created XForce Galaxy, and what inspired its cyber theme?
XForce Galaxy was developed by experts in cybersecurity and immersive gaming, to serve 2 main motives: to educate and to entertain. The cyber theme is inspired by current digital security challenges affecting individuals and organizations worldwide.
Is XForce Galaxy suitable for people with zero gaming or puzzle solving expertise?
Absolutely! Missions are designed for beginners and experts alike. No coding or hacking skills are needed, just curiosity, teamwork, and a willingness to solve puzzles under time pressure.
How long does an XScape mission last?
Each mission takes 30 to 60 minutes. Teams race against time to solve puzzles, outsmart threats, and save the digital universe!
What age groups are XForce Galaxy suitable for?
Designed for ages 8 to 80, our missions can engage high schoolers, college groups, families, and adults. The experience is accessible and fun for all digital defenders!
How many people can play at once?
Our escape rooms support teams of 2 to 8 participants. The format is perfect for families, friends, birthday groups, or corporate outings.
Do we need to book in advance?
Advance booking is strongly recommended, especially for weekends and holidays, to secure your preferred time slot.
Can we host private events or team-building sessions?
Absolutely! XForce Galaxy offers custom events for corporates, birthdays, school groups, and special occasions. Reach out for tailored packages to suit your needs.
How do I book a game or mission at XForce Galaxy?
Booking is easy via our website. Select your preferred mission, date, and time, then complete your reservation online to secure your spot.
Can I add extra players on the day of the event?
We recommend confirming your player count during booking to ensure a smooth experience, but we’ll do our best to accommodate changes on arrival.
How much does it cost to play a mission? Are there discounts for larger groups or special occasions?
Pricing varies by mission and group size. We offer group discounts, corporate packages, and special event rates. Check our pricing page or contact us for custom quotes.
Can we choose missions based on difficulty levels or themes?
Yes, our missions range from beginner to advanced levels with different themes and challenges. We’ll help you pick the perfect mission based on your group’s preferences.
Will our group play with strangers, or are games always private?
We prioritize private games for each team. Your group will have exclusive use of the mission when booked.
Can we participate if we are running late? What is the cut-off for entry?
We advise arriving 10–15 minutes early. Late arrivals may reduce gameplay time or risk missing the mission start. Please inform us if you’ll be delayed.
Do you offer introductory sessions or tips for first-timers?
Yes, before each mission, our game master briefs new players on rules, tips, and what to expect to help you hit the ground running.
Can we play more than one mission in a single visit? Do you offer bundled packages?
Yes, playing multiple missions is possible by booking in advance. We also offer bundled packages for game marathons and multi-mission challenges.
How do we contact support if we have issues during gameplay?
Our game masters and support team monitor each mission and are available via intercom or onsite to provide help if needed.
Can we reschedule or cancel our booking? What is your refund policy?
Refunds or reschedules are generally accepted if requested at least 48 hours in advance. See our booking policy for details.
Do you provide hints or clues if we get stuck during the mission?
Yes, game masters offer hints intelligently to keep gameplay fun and moving without giving away solutions.
Is there someone monitoring the game to assist in emergencies or technical difficulties?
Absolutely. We monitor every mission and can intervene remotely or onsite immediately in case of emergencies or glitches.
What happens if a player feels uncomfortable or needs to leave mid-game?
Players are welcome to pause or leave a mission at any time without penalty. Safety and comfort come first.
How do we get help with accessibility or special accommodations before our visit?
Contact our support team via phone or email to discuss your needs, and we’ll tailor an experience to suit you.
Can parents or guardians observe the game for younger participants?
Yes, an observation area is available for family members during gameplay.
What if my group wants to celebrate a birthday or special event at XForce Galaxy?
We offer personalised event packages, including decorations, catering options, and exclusive mission bookings for celebrations.
What are your operating hours and holiday schedules?
Our hours vary seasonally; please check our website or contact us directly for current scheduling information.